Please give 2 working days notice before collection of repeat prescriptions. If you are seeing the Doctor for a
review appointment you must still give 2 days notice for repeat prescriptions. You may order in person at the Dispensary counter, leave repeat medication sheet in collection box in the surgery, telephone the Dispensary answerphone service or order online.
To order repeat medication via the 24 hour telephone answer service please ring:
Coltishall Surgery 01603 736616
Spixworth Surgery 01603 897778
To order a prescription online you will need to register online or register at the Reception at the surgery. Registering online will only allow you to access appointments initially, after this you will need to bring in photo ID to the surgery. Then the surgery staff will be able to action the repeat prescription ordering online. If you are visiting the surgery to start this process you will also need to bring photo and address ID and then the staff can action both appointments and repeat prescriptions once you have completed all your details online. If you already have an account please click on the Patient.co.uk image below to login.
Please click here to download and use our new "How to use online services" booklet.
Electronic Prescribing Service
From 25th April this Practice will start to send Prescriptions electronically. This service gives you the option to 'nominate' the place you choose to get your medication or appliance from so that they can receive your prescriptions electronically. Please click here for more information.
The Dispensary is based at Coltishall Surgery. It is open from 8.30-6.00pm Mon-Friday.
The Dispensary service is available to all patients who live further than one mile from a Pharmacy. If you live within a mile of a Pharmacy you must use a pharmacy service rather than the Surgery Dispensary.
You may phone the dispensary with queries regarding your prescription but repeat medication ordering must be ordered via the answerphone service, the collection box or online.
In an emergency, a pharmacy or chemist is able to supply medication out of hours, if you provide full details of the medication including a repeat slip or medication container with your label on it from the surgery. A charge may be payable even if you are normally exempt from paying prescription charges. If you require a prescription to be posted to you please provide us with a stamped addressed envelope.
28 days is the standard duration for most prescriptions. For further information click here