CAN WE HELP?

Our professional practice staff are trained in signposting to direct you to other services which might help. To do this, they are may ask you about your appointment but will keep this confidential. Please watch this video and also information given on our Choose the right Service and Useful links pages

 

PATIENT PARTICIPATION GROUP ANNUAL SURVEY

The 2017 survey is now closed, thank you to all those who completed a questionnaire. A summary of the outcomes are attached to the minutes of the January meeting which are viewable from the Patient Participation Group page. Further detail and an action plan will be published in the newsletter in 2-3 months time. Your feedback and comments are important to us. Thank you. The results and reports from previous years surveys are available from the Patient Participation Group Area.

 

ONE YOU - MODERN LIFE MAKES IT HARD TO BE HEALTHY

Our lifestyles can be more unhealthy than we think. Start the fight back to a healthier you. Take the One You quiz and see how you score. Read more here

 

ENHANCED SUMMARY CARE RECORD

Unless you have specifically opted out, you are one of the  55,000,000 people in the United Kingdom who has an NHS Summary Care record. This is a nationally accessible medical record which contains information on your current medications (anything you have been prescribed in the last 6 months), any adverse reactions you may have had to any medication and any allergies that you suffer from.
 
It is now possible to enrich the data stored on this national record with things like diagnoses, procedures, care preferences and immunisations so that more information about you is available to individuals treating you in hospital or in the out of hours service or to paramedics should you be unfortunate enough to have to make use of the ambulance service. 
 
Having an Enriched Summary Care Record will lead to you receiving safer, more effective care and will contribute to you having a more positive experience when undergoing treatment. If you would like to take advantage of this service, then please ask reception staff or print this form to complete and hand in at reception. Please see the NEWS section for more information. 

LUNCHTIME CLOSURE FOR STAFF TRAINING

Please note that for January the surgeries will be closed on Thursday 11th January. Normally the surgeries will be closed 1pm to 2.30pm on either the first Tuesday or first Thursday of each month. A full list of dates is given on the Opening Hours tab. 

 

TEXT MESSAGING

We have made some improvements to the way we send appointment text reminders. If we have your mobile telephone number, you will receive a text confirming your appointment 1 week before your appointment time.  You will also receive a reminder text 1 day before your appointment time.  If you are unable to make this appointment you can reply with the word CANCEL - you will need to contact us or book online if you wish to re-arrange the time of your appointment. If you have a smart phone you can download a free app to make this easier. More information about the App can be found here

We are also able to send other information to you by text such as reminders about your flu jab, to book a blood test and so on. We hope that you will find this helpful.

 

FRIENDS OF COLTISHALL AND SPIXWORTH SURGERY 

The Friends have raised an enormous amount of funds over the years which has helped the Surgery buy new and updated items of equipment. THEY ARE CURRENTLY LOOKING FOR NEW MEMBERS. If you are interested please contact Maureen Neal 01603 897506. They will be holding their Annual General Meeting on Thursday 22nd March, 6pm at Coltishall Surgery. Take this opportunity to learn about what the group does and ask any questions - an ideal opportunity to ask about becoming a member....

 

HEALTH CHECK CAMPAIGN FOR 40 - 74 YEAR OLDS!

Find out if you are eligible for a free NHS health check by ringing the surgery. We offer health checks for 40 - 74 year olds which can help people make changes to their health. Please ring the surgery for an appointment.  

HEALTH RISK SCREENING 

Please see the NEWS page for more information about your information and your rights with health risk screening in the practice.

 

WALK-IN CENTRE

The Walk-In Centre has moved to Rouen House, Rouen Road.  The opening hours are 9am-7pm.  For more details please contact them on 01603 611786.     

 

ELECTRONIC PRESCRIBING SERVICE

This service gives you the option to 'nominate' the place you choose to get your medication or appliance from so that they can receive your prescriptions electronically. Click here for further information.

 

 

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